Refund Policy
At Hosty, we are committed to delivering high-quality online coding courses that meet your learning expectations. We value transparency and want you to be satisfied with your learning experience. Please review our refund policy below to understand how we handle cancellations and refund requests.
1. Service-Based Refund Policy
Since our courses involve digital content and access to learning materials, refunds are handled on a case-by-case basis. By enrolling in our courses, you acknowledge and agree to the following:
a. Initial Payments
All upfront payments or course fees are non-refundable as they grant immediate access to course content and resources.
b. Course Cancellation by Student
If you choose to cancel or withdraw after enrolling:
- No refunds will be issued for courses already accessed or completed.
- Partial refunds may be considered in exceptional cases, depending on course progress and circumstances.
c. Course Cancellation by Hosty
In the unlikely event that Hosty cancels a course:
- A full or partial refund will be issued depending on the completion stage.
- We will provide access to completed content or offer assistance to transition to another course.
d. Dissatisfaction with Course Content
If you are not satisfied with a course:
- We offer reasonable support and assistance to help you complete the course.
- Refunds will not be granted if the course content has been fully accessed.
2. Digital Products and Downloads
Any digital downloads, supplementary materials, or resources provided as part of the courses are non-refundable once delivered.
3. Chargebacks and Disputes
We encourage you to contact us directly at contact@hostyi.com to resolve any issues before initiating chargebacks or payment disputes. Unauthorized chargebacks will be contested with evidence of course access and client communications.
4. Contact Us
If you have any questions about this refund policy or need assistance, please reach out to us:
📧 Email: contact@hostyi.com
📞 Phone: +212 708-086650 / +212 519-013188
🌐 Website: https://hostyi.com
